About
Louisville Appliance Repair is a factory-authorized independent appliance repair company serving Stark County and surrounding Northeast Ohio. We hold four concurrent factory authorizations — Bosch, Thermador (BSH Group), GE, and Speed Queen / Alliance Laundry — the only independent in Stark County with all four. Owner and lead technician Samuel Willhite is M-CAP master certified (PSA), EPA 608 certified, and sealed-system / R-600a certified through Dyer Academy. We diagnose over the phone when possible, prescreen likely failures before arrival, and complete roughly 85–90% of repairs on the first visit. Every completed repair includes a 6-month labor warranty, and the diagnostic fee applies toward the repair. With 342+ verified reviews across Google, Facebook, Yelp and BBB and a track record built on more than 5,000 repairs since 2018, we offer direct communication with the technician doing the work — no call centers, no subcontractors.
About this business
What areas do you service?
We serve Stark County and the surrounding Northeast Ohio area within roughly a 25-mile radius of Louisville, OH. Primary coverage includes Louisville, Canton, North Canton, Massillon, Alliance, Hartville, Uniontown, Minerva, Navarre, East Canton, Waynesburg, and Canal Fulton. We also regularly serve Green, New Franklin, Ravenna, Rootstown, Atwater, Randolph, Suffield, Deerfield, Salem, Carrollton, Malvern, and Bolivar across Summit, Portage, Columbiana, Carroll, and Mahoning counties.
What are your hours of operation?
Monday through Friday, 8:00 AM to 6:00 PM. Schedule online anytime at louisvilleappliance.repair or call (330) 693-9163. Online scheduling is available 24/7 — appointments are dispatched the next business morning.
Do you offer same-day or emergency service?
Same-day or next-day service is available whenever possible, depending on parts availability and current schedule. Most calls across Stark County are booked within 2–5 business days. For the fastest option, schedule online or call (330) 693-9163 early in the morning.
Which appliance brands do you specialize in?
We are factory-authorized for Bosch, Thermador, GE, and Speed Queen / Alliance Laundry — the only independent in Stark County holding all four concurrently. We also specialize in luxury refrigeration including Sub-Zero, Wolf, Cove, Gaggenau, Miele, Viking, and Dacor, and we service all major residential brands including Whirlpool, KitchenAid, Maytag, Samsung, LG, Frigidaire, Electrolux, and Kenmore.
How long have you been in business?
Samuel Willhite has been repairing appliances professionally since 2018, with more than 5,000 completed repairs to date. Louisville Appliance Repair was launched in 2025 as an independent company, factory-authorized by Bosch and Speed Queen from day one, with Thermador authorization added shortly after.
Are you licensed and insured?
Yes. Louisville Appliance Repair is fully licensed and carries commercial liability insurance. Samuel Willhite is M-CAP master certified through the Professional Service Association, EPA 608 certified, and sealed-system / R-600a refrigerant certified through Dyer Academy in Fort Worth, TX.
What is your service call fee?
The diagnostic fee applies toward the total repair price when you proceed with the repair. You only pay it as a standalone charge if you decide not to move forward after the assessment. Exact fee is quoted when you schedule — call (330) 693-9163 or schedule online for a quote specific to your appliance and location.
Do you offer warranties or guarantees on your repairs?
Yes. Every completed repair includes a 6-month labor warranty. Parts carry the manufacturer's warranty separately — typically 90 days to 1 year for OEM components. On factory-authorized Bosch, Thermador, and Speed Queen jobs, we follow manufacturer warranty procedures in full.
