Editorial Policy
This editorial policy explains how listings are evaluated, how rankings work, and how conflicts of interest are handled.
Ranking criteria
Listings are ranked by a blend of customer rating, review volume, verified credentials (license, insurance, 24/7 availability), and completeness of the profile. Featured placements are paid and are always visibly labelled.
Review moderation
- Reviews are hand-moderated before publication.
- We remove reviews that contain personal attacks, profanity, or are posted by the business or its competitors.
- Businesses may respond to reviews but cannot delete them.
Conflicts of interest
We disclose any commercial relationship with a listed business. Paid placements never influence organic rankings or how reviews are moderated.
Corrections and removals
Think a listing is inaccurate or should be removed? Reach us via the contact page — we respond within 2 business days.
Last updated
April 19, 2026