Editorial Policy

This editorial policy explains how listings are evaluated, how rankings work, and how conflicts of interest are handled.

Ranking criteria

Listings are ranked by a blend of customer rating, review volume, verified credentials (license, insurance, 24/7 availability), and completeness of the profile. Featured placements are paid and are always visibly labelled.

Review moderation

  • Reviews are hand-moderated before publication.
  • We remove reviews that contain personal attacks, profanity, or are posted by the business or its competitors.
  • Businesses may respond to reviews but cannot delete them.

Conflicts of interest

We disclose any commercial relationship with a listed business. Paid placements never influence organic rankings or how reviews are moderated.

Corrections and removals

Think a listing is inaccurate or should be removed? Reach us via the contact page — we respond within 2 business days.

Last updated

April 19, 2026